Suspense frequently asked questionsWhat is the process for gaining access to the Criminal History System Suspense Queue?Why would I grant an agency access to modify my agency’s arrest data in CHS?What considerations are there when fingerprinting for records in suspense?Can we obtain fingerprints from a subject on probation?Can any of the key linking identifiers (Name, Date of Birth, OCA or CAG) be changed on the arrest record?How do counties decide which CAG and OCA to use with task forces, State Patrol and DNR cases?What qualifies a record to be marked as "Unsupported"?Is there any way to ensure that we obtain prints before a plea without disrupting or delaying court operations?When changes are made to four key identifiers on charging documents by the prosecutor's office, what’s the best thing to do?Is it possible for me to access all the suspense files for my agency or an agency to whose suspense files I have access?Can I view my agency's Livescan fingerprint submission errors and successes?How do I find out if a subject has already been fingerprinted?
