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NEWS RELEASE

Bruce Gordon, Director of Communications
CONTACT:
Doug Neville  (651) 201-7562
douglas.neville@state.mn.us
 
 
FOR IMMEDIATE RELEASE
June 20, 2013
Consumer Alert: Telemarketers Make False Claims About DVS Information
Callers Misleading Public, Claiming to Represent DVS in Insurance Pitch
ST. PAUL — Minnesotans should not be fooled by telemarketers claiming that information from the “DMV” shows they’re paying too much for car insurance.
The Minnesota Department of Public Safety (DPS) is alerting consumers after receiving several reports of people receiving this call. The claims are false and misleading. The information about the solicitations has been forwarded to the Minnesota Attorney General for review.
 
The calls begin with a recorded message that says something to the effect of “according to recently released information from the Minnesota DMV you are paying too much for your car insurance.”  The caller does not identify the company he or she represents. Consumers should know that:
  • There is no Minnesota DMV – it’s the Driver and Vehicle Services Division at the Minnesota Department of Public Safety. DVS is responsible for driver testing, driver licensing and maintenance of driver records; driver evaluation and compliance; motor vehicle title and registration; commercial vehicle registration; motor vehicle dealer licensing and regulation; and enforcement of no-fault insurance requirements.
  • DPS/DVS does not collect or maintain data that would indicate what consumers are paying for insurance, therefore DPS/DVS has not and could not release the information claimed by the telemarketers.
  • DPS/DVS does not engage in telemarketing, nor does it allow the name of the agency to be used in a manner that would mislead consumers.
DPS officials warn consumers use caution when dealing with such telemarketers. According to the Federal Trade Commission, the law says telemarketers must tell you it’s a sales call, the name of the seller and what they’re selling before they make their pitch. If you don’t hear this information, say “no thanks,” and get off the phone. The FTC says everyone's a potential target.
 
About the Minnesota Department Public Safety
DPS comprises 11 divisions where 2,100 employees operate programs in the areas of law enforcement, crime victim assistance, traffic safety, alcohol and gambling, emergency communications, fire safety, pipeline safety, driver licensing, vehicle registration and emergency management. DPS activity is anchored by three core principles: education, enforcement and prevention.

About the Driver and Vehicle Services Division
DVS is responsible for driver testing, driver licensing and maintenance of driver records; driver evaluation and compliance; motor vehicle title and registration; commercial vehicle registration; motor vehicle dealer licensing and regulation; and enforcement of no-fault insurance requirements.
  • Annually, DVS conducts more than 500,000 written and road tests, and issues about 3.8 million licenses. It also registers 3.7 million vehicles and issues about 1.3 million titles.
  • The DVS Public Information Center handles about 1.2 million calls each year.
  • DVS licenses and regulates 3,558 vehicle dealers in Minnesota.
  • Web-based services include driver’s license status check, registration renewal (tabs), and test scheduling.
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445 Minnesota Street, Suite 100 | Saint Paul, Minnesota 55101-5155 | dps.mn.gov