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CLEC 911 Plan Templates


CLEC 911 Plans

Minnesota Administrative Rules 7811and 7812 require all Competitive Local Exchange Carriers (CLEC) to have Public Utilities Commission approval of a 911 Plan before the CLEC is authorized to start offering local telephone service. After the CLEC receives PUC approval to start offering the service the company is required to file annual 911 plan updates each year.


911 Service Agreements
Facilities-based CLEC and Incumbent Local Exchange Carriers (ILEC) are also required to have 911 service agreements completed and should contact the Department of Public Safety for the templates to complete, renew or amend their Minnesota 911 Service Agreement.


911 network and ALI data base were added to the Facilities-Based and Reseller 911 plan templates for CLECs who provide local telephone service in non-metro counties. For services in the metro, the Metropolitan Emergency Services Board (MESB) 911 network and ALI data base standards continue to apply and continue to be part of the CLEC Reseller 911 Plan and the Addendum A for the CLEC Facilities-Based 911 Plan.

Annual CLEC 911 Plan updates

CLEC can file 911 Plan annual updates anytime starting January 1 and no later than June 1 each year. Companies who have not filed their 911 Plan updates by June 1 are reported to the Public Utilities Commission as non-compliant.

9 County Metro PSAP Contact:

Anoka, Carver, Chisago, Dakota/DCC, Hennepin, Isanti, Ramsey, Scott, and Washington

Contact:  Pete Eggimann, 651-643-8377,



Current CLEC 911 Plan update forms can be obtained via Read More

For more information contact
Patricia Kraft (651) 201-7552