​The Department of Public Safety is committed to providing services to the public that meet the highest possible standards of integrity and professionalism. We rely upon you to inform us if our employees' conduct does not meet these standards. To make a complaint, please contact DPS' Internal Affairs/Affirmative Action (IA/AA) Division using the contact information below.

Please see this list of frequently asked questions​ about our complaints and investigations process. 

Between April 1 and Dec. 31, 2023, the average time for IA/AA to investigate a complaint and provide DPS division leadership with recommended findings was 97 days. 

IA/AA will update the average time in mid-April 2024 to include investigations completed between Jan. 1​ through March 30, 2024.  


Phone: 651-201-7136
Mail: 445 Minnesota St., Suite 530, St. Paul, MN 55101-5530​
In-person: IA/AA is open by appointment Monday through Friday, 8 a.m. to 4:30 p.m. The office is located separately from other DPS divisions. Please email to schedule an appointment. 

Anyone who files a complaint will be treated with courtesy and respect. Thank you for bringing your concerns to our attention.

DPS Divisions

  • Alcohol and Gambling Enforcement
  • Bureau of Criminal Apprehension
  • Commissioner's Office
  • Driver and Vehicle Services
  • Emergency Communication Networks
  • Fiscal and Administrative Services
  • Homeland Security and Emergency Management
  • Human Resources
  • Office of Communications
  • Office of Justice Programs
  • Office of Pipeline Safety
  • Office of Traffic Safety
  • State Fire Marshal
  • State Patr​ol

​For questions or concerns regarding motor vehicle or driver license services contact Driver and Vehicle Services.

Driver Services
(651) 297-3298

Vehicle Services
(651) 297-2126
Ownership transfers, titles, liens and vehicle registration