The Department of Public Safety Emergency Communication Networks division encourages Minnesota’s public safety community to complete the SAFECOM Nationwide Survey.
The SAFECOM Nationwide Survey (SNS) is a nationwide effort to obtain critical information that will ultimately drive our nation’s emergency communication policies, programs and funding. The SNS is directed at emergency response organizations with a public safety-related mission in law enforcement, fire and rescue, emergency medical services, and public safety answering points and communications centers.
Watch this SNS video to learn more.
A link to the SNS can be found on the SAFECOM website. The survey will be available into February 2018 to ensure agencies have enough time to participate.
The stats are in! Minnesota’s 911 dispatchers received a total of 145 texts to 911 within the first week of the statewide deployment of the new service. While that may seem like an impressive number, dispatchers report that many of those texts were for non-emergencies or situations where it would have been fine for people to call instead. Two examples include reporting icy roads and reporting hit-and-run crashes. Dispatchers reported a couple of other limitations: