Contact the Duty Officer
(651) 649-5451
1-800-422-0798
Fax: (651) 296-2300
About the Duty Officer
The Minnesota Duty Officer Program provides a single answering point for local and state agencies to request state-level assistance for emergencies, serious accidents or incidents, or for reporting hazardous materials and petroleum spills. The duty officer is available 24 hours per day, seven days per week.
If there is an immediate threat to life or property, call 911 first.
When to Call the Duty Officer
Examples of incidents the duty officer can assist with include but are not limited to:
· Natural disasters (tornado, fire, flood, etc.) |
· Requests for Civil Air Patrol |
· Requests for National Guard |
· Radiological incidents |
· Hazardous materials incidents |
· Aircraft accidents/incidents |
· Search and rescue assistance |
· Pipeline leaks or breaks |
| · AMBER Alerts |
· Substances release into the air |
Available Agency Resources
State Agencies:
Dept. of Agriculture |
Minnesota Pollution Control Agency |
Dept. of Commerce |
Department of Public Safety |
Dept. of Education |
Bureau of Criminal Apprehension |
Dept. of Health |
Homeland Security and Emergency Management |
Dept. of Human Services |
Minnesota Joint Analysis Center |
Dept. of Military Affairs |
Minnesota State Patrol |
Dept. of Natural Resources |
Office of Pipeline Safety |
Dept. of Transportation |
State Fire Marshal |
Minnesota IT Services |
Other state agencies as needed |
Other Resources:
Minnesota Arson Hotline |
Local bomb squads |
Chemical assessment teams |
Emergency response teams |
Fire and rescue mutual aid |
Amateur radio (ARES/RACES) |
Minnesota voluntary organizations |
Fire chiefs assistance teams |
Search-and-rescue dogs |
Interagency Fire Center |
U.S. Air Force Search and Rescue Center |
|
Emergency Notification
If there is a spill of hazardous material or a petroleum product in Minnesota, you must call:
Local Authorities |
Call 911 first when there is a threat to life or property. |
Minnesota Duty Officer |
If there is a public safety or environmental threat and/or if state agency notification for reportable spills is required. |
The National Response Center 1-800-424-8802 |
When federal notification is required. |
The following information (if available) will be requested by the Minnesota Duty Officer:
- Name of caller
- Date, time and location of the incident
- Telephone number for call-backs at the scene or facility
- Whether local officials (fire, police, sheriff) have been notified of incident
- Additional information will be requested in the following special circumstances:
o Requesting state assistance for incidents:
§ Type of assistance requested (informational specialized team assets, etc.)
§ Name of requesting agency/facility
§ Materials, Quantity and personnel involved in the incident
§ Whether all local, county and mutual aid resources have been utilized
o Making notification of spills/incidents:
§ Materials and quantity involved in the incident
§ Incident location (physical address, intersection, etc.)
§ Responsible party of incident (property/business owner)
§ Telephone number of responsible party
§ Any surface waters or sewers impacted
§ What has happened and present situation
