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Minnesota Duty Officer Program

Contact the Duty Officer

(651) 649-5451
1-800-422-0798
Fax: (651) 296-2300
 

About the Duty Officer

The Minnesota Duty Officer Program provides a single answering point for local and state agencies to request state-level assistance for emergencies, serious accidents or incidents, or for reporting hazardous materials and petroleum spills. The duty officer is available 24 hours per day, seven days per week.
 
If there is an immediate threat to life or property, call 911 first.
 

When to Call the Duty Officer

Examples of incidents the duty officer can assist with include but are not limited to:
 
·      Natural disasters (tornado, fire, flood, etc.)
·      Requests for Civil Air Patrol
·      Requests for National Guard
·      Radiological incidents
·      Hazardous materials incidents
·      Aircraft accidents/incidents
·      Search and rescue assistance
·      Pipeline leaks or breaks
·      AMBER Alerts ·      Substances release into the air
 
 
 

Available Agency Resources

State Agencies:

Dept. of Agriculture
Minnesota Pollution Control Agency
Dept. of Commerce
Department of Public Safety
Dept. of Education
     Bureau of Criminal Apprehension
Dept. of Health
     Homeland Security and Emergency Management
Dept. of Human Services
     Minnesota Joint Analysis Center
Dept. of Military Affairs
     Minnesota State Patrol
Dept. of Natural Resources
     Office of Pipeline Safety
Dept. of Transportation
     State Fire Marshal
Minnesota Office of Enterprise Technology
Other state agencies as needed
 

Other Resources:

Minnesota Arson Hotline
Local bomb squads
Chemical assessment teams
Emergency response teams
Fire and rescue mutual aid
Amateur radio (ARES/RACES)
Minnesota voluntary organizations
Fire chiefs assistance teams
Search-and-rescue dogs
Interagency Fire Center
U.S. Air Force Search and Rescue Center

 

Emergency Notification

 

If there is a spill of hazardous material or a petroleum product in Minnesota, you must call:
Local Authorities
Call 911 first when there is a threat to life or property.
Minnesota Duty Officer
If there is a public safety or environmental threat and/or if state agency notification for reportable spills is required.
The National Response Center 1-800-424-8802
When federal notification is required.

 

The following information (if available) will be requested by the Minnesota Duty Officer:

  • Name of caller
  • Date, time and location of the incident
  • Telephone number for call-backs at the scene or facility
  • Whether local officials (fire, police, sheriff) have been notified of incident
  • Additional information will be requested in the following special circumstances:

o    Requesting state assistance for incidents:

§  Type of assistance requested (informational specialized team assets, etc.)
§  Name of requesting agency/facility
§  Materials, Quantity and personnel involved in the incident
§  Whether all local, county and mutual aid resources have been utilized

o    Making notification of spills/incidents:

§  Materials and quantity involved in the incident
§  Incident location (physical address, intersection, etc.)
§  Responsible party of incident (property/business owner)
§  Telephone number of responsible party
§  Any surface waters or sewers impacted
§  What has happened and present situation