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Emergency Communication Networks

A Division of the Minnesota Department of Public Safety

NextGen 911

MN Upcoming NG911 Deployment Initiative

ECN deployed Text-to-911 statewide in December 2017. The Text-to-911 option will especially benefit those individuals who are deaf, hard-of-hearing, or speech disabled who may use Text-to-911 as their first contact option. 

The IP Backbone is finished, what's next?

At 3 p.m., Wednesday, February 26, 2014, the final TTY test call was successfully completed at the Red Lake County PSAP. This means all 104 PSAPs in the state of Minnesota are officially connected to the next generation Emergency Services IP Network.
The project took 2 years and 4 months to complete after Carver County migrated first on November 1, 2011. This accomplishment was made possible thanks to the tireless efforts of a large team supporting DPS and ECN, including: CenturyLink, Intrado, Independent Emergency Services, Mission Critical Partners, MN.iT Services, and PSAP staffs.
Minnesota is proud to be a national leader in the next generation 911 migration journey. With this initiative completed, we are already making plans for next steps!

Advancing Communication Technologies Call for Upgrade of 911 System

Public Safety 911 Answering Points (PSAPs) face new challenges with communications devices that do not use traditional means to access the 911 system. The residents of Minnesota are quickly utilizing new technologies with their computers and wireless devices with the expectation of being able to communicate with today’s 911 systems.
A new generation of access devices presents a technology challenge to systems originally designed to provide only fixed landline 911 calls. With the seemingly constant advancement of new technologies prevalent in today’s 911 environment, a high degree of readiness must be incorporated into the 911 emergency call delivery and receipt system. 
Network and PSAP originally intended to carry and receive voice and a minimal amount of data now must be made ready to support substantial amounts of data, including photos, text messaging and video provided by the calling public. The deaf and hard of hearing community is depending more on text messaging to communicate and are a driving force to implement an IP-enabled, Next Generation 911 (NG911) system. A new model is required in order to achieve the National Emergency Number Association’s (NENA) stated desire of "any device, anytime, anywhere."

The Department of Public Safety enlisted the assistance of L. Robert Kimball and Associates to draft a NG911 strategy that addressed the existing network and laid out the groundwork to implement a new IP-enabled, Next Generation ready 911 infrastructure that will better serve the needs of today as well as future NG applications. The following reports were completed toward this effort.

Minnesota Next Generation 911 PSAP Migration to ESInet Status

Next Generation 911 Status Updates and information

Next Generation 911 Phase 2 and CPE Status Update (6/2011)

Minnesota Hosted CPE Descriptions v4.1 5-31-11

Minnesota Hosted CPE Requirements (5/21/2013)

NG911 CPE Considerations (6-1-2011)

Next Generation 911 Phase I Update (2/2011)

Next Generation 911 Phase I Interoperability Goes Live (9/2010)

Minnesota NextGen 911 Fact Sheet

NG911 PSAP Installation Guide v3.8 (Revised 01/12/2012)

NG911 PSAP Informational Presentation (5/21/13)


Trend Assessment Report

This report provides a general assessment of initiatives, strategies and applications currently underway in the broader 911 community and trends throughout the country. However, such activity continues to grow and evolve. Therefore, this report is a current snapshot of the activity involved. The Department of Public Safety will continue to monitor these deployments, initiatives and applications — many of which may provide a good foundation for the state's design and deployment decisions.

System Assessment Executive Summary 

This document represents a complete analysis of the State’s current 911 network and the CPE located at each PSAP statewide. In addition to evaluating the current environment, it identifies any limitations of the existing network. This report details federal initiatives driving the need for a fully interoperable Next Generation (NG) IP capable network.  It explains the components of a NG911 network and nationwide standards being developed, and concludes with a summary of recommendations and strategies to begin implementing changes to the Statewide 911 network.

Gap Analysis

The PSAP equipment gap analysis is an important tool providing the data necessary to make pro-active decisions with regard to the PSAP equipment in the state.  This gap analysis provides specific data relating to the current environment of PSAPs' equipment. This will include the methodology to collect this data, as well as findings with regard to the age of equipment and what equipment is Internet protocol (IP) capable and can be used in a growth forward exercise to NG911 efforts. The PSAP equipment gap analysis will also review ancillary equipment such as mapping systems, computer aided dispatch (CAD) systems, time synchronization devices and voice logging recorders.

System Assessment Executive Summary

This is an executive summary of the Minnesota's Current 911 Assessment and Next Generation (NG) 911 Strategy report.  It includes a summary of Minnesota’s 911 Network, Selective Routers, Automatic Location Identification (ALI) database systems and recommendations.

Other Next Generation 911 Projects

National Emergency Number Association NG 911 Project