Other role training dashboard
Radio communications operator
State Patrol radio dispatchers play a crucial role in the operation of the State Patrol. New dispatchers start with a three-week academy. Here, they learn about the policies, procedures, and technologies they’ll use. After academy training, they enter a field training program, working alongside experienced trainers. The field training is divided into three phases:
- Phase one: Answer 911 calls and use computer-aided dispatch (CAD) to create events.
- Phase two: Use the radio to dispatch calls to troopers, conservation officers and other agencies they serve.
- Phase three: Combine those skills.
New dispatchers are regularly evaluated and tested during their training. This ensures that they are skilled and proficient.
After completing their initial training, they have ongoing training in areas like emergency first aid and responding to human trafficking.
Commercial Vehicle Inspectors (CVIs)
Commercial Vehicle Inspectors enforce state and federal laws about motor carriers and commercial vehicle operations. CVIs are non-sworn positions. They receive specialized training to develop a deep understanding of commercial vehicle operation and maintenance. Upon hiring, CVIs attend an eight-week academy and must pass several certification tests.
CVIs need strong communication and interpersonal skills, good problem-solving abilities, and must maintain professionalism. While a background in commercial vehicle operation and mechanics is helpful, it is not required.