Driver services online contact forms
We want to hear from you
Frequently asked questions about driver's license, identification card, enhanced/REAL ID cards and reinstatement requirements are listed below.
Please check our current DVS Processing Times before submitting a form.
What do I do if I didn't receive my driver's license or identification card or if there is an error on my card?
- If you received your driver's license or ID card and there is an error on it, please fill out the DL/ID correction contact form.
- If you have not received your card yet, please go to Where's My License to check the status. If it is 14 days past the date of issuance, please fill out the DL/ID correction contact form.
What if I need help with Real ID or Enhanced driver's license or ID?
- View more information about Enhanced DL/ID.
- Learn more about REAL ID.
- Find out where you can apply for an enhanced driver's license or ID card by visiting the office locations page, entering your location and selecting the Driver License or ID Card - Enhanced option.
-
For additional questions or concerns regarding Enhanced or Real ID, please fill out the Real ID/Enhanced contact form.
Can I renew my driver's license or ID or apply for a duplicate by mail?
- Only Minnesota residents who are temporarily out of state can renew a DL/ID or apply for a duplicate by mail. For example, snowbirds or a student attending college out of state are eligible.
- Your current DL/ID card cannot be expired for more than one year.
- DVS will use the photo and signature already on record. However, if you are renewing your license, you must visit a DVS office location within 30 days of your return to Minnesota to have a new photo taken.
- Get instructions on how to apply for a Renewal by Mail.
- If you are active duty military, view military exceptions.
-
To request a renewal- or duplicate-by-mail packet, please fill out the Renewal by Mail contact form.
What if I need help with my driving privileges or reinstatement requirements?
- Find out if your driving privileges are valid.
- Submit medical forms, including vision, loss of consciousness forms and other medical statements.
- Get Ignition Interlock Device Program information.
- Submit Ignition Interlock forms.
- Submit insurance information.
- For additional questions not answered here about your license status, please complete the Driver Compliance contact form.
What if I need help with my Commercial Driver's License (CDL)?
- Upload your Commercial Driver's License self certification form and medical card.
- Check your medical card/self certificate status.
- Visit the Federal Motor Carrier Website.
- Entry-Level Driver Training (ELDT)
- Find a certified Medical Examiner.
- For additional questions or concerns regarding a Commercial Driver's License, please fill out the CDL Assistance contact form.
How can I get help with an online services issue?
- For questions or concerns regarding online services, or to report problems with online services, please fill out the Online Services contact form. For example, you are unable to login to MyDVS, a link does not work or you can’t find the information needed.
How do I provide feedback about customer service?
- If you have a customer service comment, would like to offer recognition or notify us of a complaint, please fill out our Customer Service contact form.
What if I am new to Minnesota or I have a question that is not listed here?
- Find information if you are new to Minnesota.
- For other questions, please fill out the Other Questions contact form.