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Regional Leadership Meeting Scheduled for October 22

Emergency Communication Network's next Regional Leadership meeting is scheduled for October 22, 2018 at the MnDOT Conference Center (3725 12th Street North, St. Cloud). Coffee and treats will be served at 9 a.m., the meeting begins at 10 a.m. and adjourns at 3 p.m.

The meetings are held three times per year and are an opportunity for the leadership of each region to share and learn from one another. Although we do set an agenda, it is a work in progress and your ideas for discussion are always welcome. We hope regional leaders--both formal and informal--can set aside time to take part in this event.

If you are interested in attending, please RSVP to Jim Stromberg at james.stromberg@state.mn.us.

911 Outage Under Investigation

​The Minnesota Public Utilities Community (PUC) has announced an investigation into the 911 outage that disrupted service throughout the state on August 1. In a filing submitted with the Minnesota Department of Commerce, the PUC will review whether  West Safety Services and CenturyLink followed all laws and rules “relating to adequate service in their provision of 911 service.”

As part of the investigation, ECN will provide the PUC with evidence pertaining to the 65 minute outage where 693 calls failed to route to 911 dispatch centers. CenturyLink’s review found that a West employee made an error in the network that resulted in the outage. Read more about the outage.

Featured Video

Video Description: After three years of diligent work with various stakeholders, the Department of Public Safety’s Emergency Communication Networks division announces the statewide availability of Text-to-911.