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Emergency Communication Networks

A Division of the Minnesota Department of Public Safety

What's New?

The Future of 911 in Minnesota

Dispatcher receives Text to 911
Next Generation 911. To the average person, that phrase may not mean much. But for Minnesota’s first responders—like fire, police and EMS—that information superhighway is drastically improving the way they go about their lifesaving work.

Minnesota started implementing portions of its Next Generation 911 (NG911) system in 2011. In the years since, we’ve added a digital network for all 911 dispatch centers as well as Text-to-911. And we’re not done! The next tool will allow for enhanced location accuracy for 911 calls coming from wireless lines. This capability will improve response times and help save more lives.

This case study (page 11) explains how Minnesota’s NG911 system operates on its own and in tandem with a new dedicated wireless broadband network for public safety called FirstNet.

Featured Video

Video Description: Call if you can, text if you can't. Learn about Text-to-911.