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Minnesota is among the states that are doing a good job of providing location information when residents call 911 on a cell phone, but more can be done. That's why the Emergency Communication Networks division supports new rules to require cell phone carrriers to provide more precise location information. Read more in this report in the St. Cloud Times.
You can also watch this report from KARE 11
In this job, I help others. And that helps me. So begins a moving piece by Rachel Pond about her experience as a 911 operator, published by the Star Tribune, February 16. Read the full story.