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The Minnesota Office of Pipeline Safety (MNOPS) has been notified about an industrywide issue regarding utility locate requests involving CenturyLink telecommunication facilities.
A MNOPS inspector is investigating the complaints and escalating issues as appropriate. MNOPS will send a notice of probable violation for complaints in which a state statute is violated. Violations of Minnesota Statute 216D can warrant civil penalties up to $1,000 for each violation per day of violation.
This fact sheet includes information on how you can file a complaint regarding locate or excavation issues.
It's the law to call 811 in Minnesota at least two business days before digging in your yard.
If you know someone is violating Minnesota's damage prevention laws, you can now report it online by completing this electronic form.
Spring and summer projects like building a deck, planting a tree or replacing your mailbox can be dangerous if you don’t know what's below before you start digging. Underground utilities like natural gas lines can run inches from the surface and be ruptured with a shovel or other household tools. Be sure you call 811 at least two business days before you start digging. It's the law in Minnesota.